How to Request Back Door Trash Pick Up In Houston If You Have a Disability

Houston back door trash pick up

Houston Back Door Trash Pick Up: How Seniors Can Receive Help Pulling Their Trash Can To The Street


Back door trash pick-up is a service offered by the City of Houston Solid Waste Department to seniors and residents with disabilities.

If you or someone you know has a disability, this might be the perfect option for helping them get their City of Houston garbage can to the curb each week.

This article will discuss how to contact Houston 311 and request back door trash pick up if you have a disability or you’re a senior citizen in Houston, TX.

City of Houston Solid Waste Department

The Solid Waste Management Department (SWMD) is the government entity that administers solid waste collection, disposal, and recycling in the city of Houston.

This is the agency that will collect your trash at your back door if you have mobility issues, however, to apply you will need to contact 311 Houston.

What Is 311 Houston?

311 Houston is a phone number that you can call to request any non-emergency service. This includes requests for trash pick up, water shut-offs, and illegal dumping.

Editor’s note: To reach 311 you can dial 311 if you are in Houston city limits or dial 713-837-0311 if you are outside of Houston city limits.

This number also provides instructions for what you need to do if you have a disability in Houston and need help getting your trash can to the curb. Continue reading to learn more about how citizens with disabilities can request back door trash pick-ups.

What Is A Back Door Trash Pick Up?

This is a service that is offered by the City of Houston Solid Waste Department.

If you have mobility issues and cannot take your trash can to the end of your driveway a Solid Waste Department worker will pick up your trash from the back door, empty the trash inside, and then drag your trash can back to your garage.

Who Qualifies For This Trash Pick Up Program?

Individuals in Houston who are physically challenged and cannot take their trash to the curb can qualify for this program. This includes individuals with a disability or senior citizens in Houston.

To qualify, you will also need your primary care doctor to complete the Citizens with Disabilities Application for Services form.

How To Get Back Door Trash Pick-Ups In Houston If You Are A Senior Citizen

You will need to call Houston 311 to start receiving trash pick-ups at your back door if you lack the mobility to take your trash can to the curb.

The process works like this:

  1. Download the City of Houston Citizens with Disabilities Application for Services form.
  2. You and your doctor complete the form. Your doctor must attest that you have mobility issues and you are unable to take your City of Houston trash can to the curb and back.
  3. Mail your form to Houston Solid Waste at: Department of Solid Waste Management, PO BOX 1562 12th Floor, Houston, TX 77251-1562. You can also call 311 for information on how to submit your back door trash pick-up application.
  4. The Solid Waste Department of Houston will send an inspector to your home to ensure that someone in the household has mobility issues.
  5. You will be enrolled in the back door trash pick-up program 10 days after you turn in your application with your doctor’s signature and after you receive a home inspection from Waste Management.

Conclusion

If you are a senior or individual with a disability who needs help taking your trash can to the curb, the City of Houston Solid Waste Department can help you.

They offer back door trash pick-ups for residents in Houston who are physically challenged and require assistance pulling their City of Houston trash can to the street.

To sign up for this program, you can contact Houston 311 and request a document called the Citizens with Disabilities Application form.

If you have more questions about the back door trash pick-up program, you can call 311 Houston at 311, dial 713-837-0311, or visit the City of Houston Solid Waste website.

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