What Is The Unemployment Texas Phone Number?

Texas unemployment number

What Is The Unemployment Texas Phone Number?


In this resource guide, I will provide you with the Texas unemployment phone number.

This is a telephone number that you can call to apply for unemployment benefits in Texas. The Texas Workforce Commission is the agency that manages unemployment benefits in Texas. In general, unemployed persons in Texas are eligible for unemployment benefits if they have been laid off from their job at no fault of their own.

If you have recently lost your job in Texas, continue reading to learn what the unemployment Texas phone number is.

What Is The Unemployment Phone Number In Texas?

To contact the Texas unemployment office you will need to dial 800.939.6631. This is the main number to Texas Workforce Commission.

You’ll be prompted to choose from a variety of options when calling this number:

Option Number Description
1 Apply for unemployment benefits. 
2 Reset your pin or change your address or phone number. 
3 Report an employer who mandates the COVID 19 vaccine or have questions about unemployment benefits. 

If you are applying for benefits, the Texas unemployment phone number will ask you a series of automated questions like:

  • If you are currently employed?
  • Whether or not you are self-employed or working as contract labor?
  • If you are receiving wages or additional pay from your employer?
  • Have you recently filed for unemployment in Texas or another state?
  • Are you receiving wages from the military or school?
  • Did you lose your job or were your hours cut due to COVID 19?

Based on these questions the TWC unemployment benefits phone number will determine whether or not you may qualify for benefits.

The Best Number To Call For Texas Unemployment (877.915.6400)

The quickest way to talk to a live person at Texas unemployment is by dialing 877.915.6400. When dialing this TWC number you will not be asked a series of questions like those listed in the previous section. You also will not be given the option to receive a callback. Instead, you will remain on hold until a Texas unemployment worker picks up the phone.

The best time to call this unemployment number in Texas is the early morning around 7 am.

What Is The Best Time To Call Texas Unemployment?

The best time to call the Texas Workforce Commission is early in the morning at the end of the week. Mondays are typically the busiest days to call Texas unemployment. The main reason for this is that there is usually a surge of calls to TWC after the weekend. In addition, the later in the morning that you call TWC, the busier the Tele-Center phone lines are.

That being said, you will wait on hold for the least amount of time by calling Texas unemployment as soon as they open at 7 am on days like Thursday or Friday.

How Long Will I Wait On Hold With Texas Unemployment?

According to KVUE, the average hold time is between 54 minutes and 68 minutes, depending on what time you call TWC.

Here is an estimate on how long you can expect to wait on hold according to the time you call:

Time To Call  TWC Hold Time
7:00 am to 10:59 am 54 minutes52 seconds
11:00 am to 2:29 pm 68 minutes 20 seconds
3 pm to 7 pm 62 minutes 22 seconds

As you can see the best time to call the unemployment Texas phone number is around 7 am.

How Do I Request A Call Back From Unemployment In Texas?

To request a call back from Texas Workforce you will need to first dial 800.939.6631. An automated system will then ask you a series of questions and at the end will ask you to dial option 6 to receive a call back from the Texas unemployment office.

Once you provide your 9 digit social security number, you will be able to enter a call back number in which TWC will return your phone call.

Editor’s Note: The later in the morning you call TWC, the more likely their phone system will be busy. Call Texas unemployment around 7 am if you want to speak with a live person.

Requesting Contact From TWC Using The Chat

Scroll to the bottom of the TWC website and click on the “Chat With Us” tab. From here select your language of choice and then simply type “how to get a call back”.

You will be presented with 3 options:

  1. Request contact from TWC
  2. I have already requested contact
  3. Main menu

Choosing the “request contact from TWC” will take you to a Texas unemployment contact page, where you can provide your name, phone number, and specific need.

After completing these steps, you should be contacted in a couple of business days.

How Long Does It Take TWC To Call Back?

After requesting a callback, TWC will call back in 1-2 business days. Depending on staff availability and the number of requested callbacks, this timeframe of 24 to 48 hours maybe longer.

How To Check A Texas Unemployment Claim Status?

To check the status of your unemployment claim in Texas you can do so online or by calling TWC.

The Tele-Serve phone number for Texas unemployment is open Monday through Friday from 7 am to 7 pm. It operates Saturdays from 8 am to 12 pm.

How Long Does It Take To Get Unemployment Benefits In Texas?

It could take a minimum of 21 days to get approved for Texas unemployment benefits. During this time TWC is collecting information about your past salary and the details of your job separation. Once you are approved for unemployment TWC will send your first unemployment check within two days after you request a payment.

Conclusion

If you were recently laid off want to apply for unemployment benefits in Texas, you can call 800.939.6631. This is the main unemployment Texas phone number. 

The best time to call Texas unemployment is around 7 am at the end of the week.

If you have questions about Texas unemployment benefits you can either call 800.939.6631 or visit the Texas Workforce Commission website.

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